OnFly Air Privacy Policy

Introduction
OnFly Air LLC (“Company” or “We“) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website OnFly Air (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

When you purchase a service, contact us or complete a form used in our charter services, we may collect a variety of information, including but not limited to; your name, mailing address, telephone number, email address, passport details, credit/debit card or bank details (“personal information”).
We process most of your information on the grounds of the fulfilment of our contract with you, namely to confirm your charter services, contact you about your flight itinerary, arrange for your payment to be processed and provide you with the services you have purchased. We may also use your personal information for our legitimate interests, including for the purposes of fraud protection.
Where you use the website https://onflyair.com, in order to improve the website and the services we offer, we may collect technical data such as IP addresses and cookie ID.

We collect this information:

You may give use your personal information by filling out forms or by corresponding with us by phone, email or otherwise. This includes personal information when you pay for our services; submit a query on our services or give us feedback or contact us for any other reason. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.

We will contact you:

In relation to any service, you have purchased in order to ensure that it can be provided or arranged; to ensure payment of your charter, offer other charter related services, or to inquire whether you are in need of our services;
In relation to any correspondence we receive from you or any comment or complaint you make;
To update you on any material changes to policies and practices;

We will only send you marketing material if we are entitled to do so under data protection and privacy legislation, which usually means we either have your consent to send you marketing, we send it to you because you are one of our existing customers. You can unsubscribe any of our marketing communications at any time.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system.

The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, or services that you request from us.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.

Text and Email Communications

OnFly Air may use your phone number and email address to provide notifications, customer support, and promotional communications related to our services. By providing your contact information, you consent to receive text and email messages as outlined in this policy.

Opting Out of Text Messages and Emails:
You have the right to opt out of receiving text messages at any time by replying “STOP” to any text message you receive. To unsubscribe from marketing emails, click the “unsubscribe” link in any email message, or contact us directly at info@onflyair.com.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
We may disclose personal information that we collect or you provide as described in this privacy policy:

To fulfill the purpose for which you provided us with your personal information,
To our service providers which includes external third-party service providers, such as an airline for when you book a flight, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers, market research and analysis service providers; and any outsourced service providers that assist us in carrying out business activities.
We may share personal information with governmental or other public authorities including, but not limited to, courts, law enforcement, tax authorities and criminal investigations; and third party civil legal process participants and their accounts, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate; (i) to comply with applicable law, including laws outside of your state or country of residence (ii) to comply with legal process; (iii) to respond to requests from public and government authorities including public and governmental authorities outside your state or country of residence; (iv) to enforce our terms and conditions; (v) to protect our operations; (vi) to protect our rights, privacy, safety or property; and (vii) to allow us to pursue available remedies or limit our damages.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email info@onflyair.com.

Data Security

We are committed to keeping your personal data safe and secure from unauthorized access, unauthorized alterations, disclosure or destruction of information that we hold. Our security measures include:

Review our information collection, storage and processing practices, including physical security measures;
Access control restrictions for personal information;
Contractual confidentiality and processing agreements for any third parties who may require access to personal data.

Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. We do not carry out any automated decision making using your personal information, nor is your personal information used for any profiling purposes.

Under certain circumstances, by law you have the right to request access to your personal information, request correction of the personal information that we hold about you, request erasure of your personal information where there is no good reason for us continuing to process it, object to processing of your personal information and there is something about your particular situation which makes you want to object to processing on this ground, request the restriction of processing of your personal information or request the transfer of your personal information to another party.

You have the right to withdraw your consent to the processing of your personal data at any time. To withdraw your consent, please contact us using the details below. Once we have received notification that you have withdrawn your consent, we will no longer process your personal information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
info@onflyair.com