EMERGENCY AIRCRAFT PARTS · 24/7 AOG DESK  

Emergency aircraft parts delivery — when overnight is not fast enough.

A grounded aircraft does not wait for a cutoff time. One call puts your part on the fastest realistic option — dedicated charter, next flight out, on-board courier, or hot-shot ground — with one dispatcher accountable door to door.

OnFly Air moves emergency aircraft parts same-day, door to door, across the US and internationally. We evaluate hot-shot ground, next-flight-out, on-board courier, and dedicated charter on every mission and select the fastest realistic option — not the most expensive one. Average wheels-up on dedicated charters: under two hours from go-ahead. The desk is human and answers 24/7/365.

450+
documented missions since Jan 2024
<2 hr
average wheels-up from go-ahead
500+
vetted time-critical operators
24/7/365
live human dispatch
Wheels-up measured from client go-ahead to takeoff. Network: 2,000+ operators, 500+ vetted for time-critical launch. Every flight operated by an FAA-certificated Part 135 carrier or international equivalent.
Trusted by teams at
PSA AirlinesPiedmont AirlinesEndeavor AirKalitta AirAtlas AirGlobal X
…and a leading space launch provider.

Pick the right mode — we quote them against each other

Mode Typical fit Custody When it wins
Hot-shot ground Under ~500 miles, part ready now Driver, sealed vehicle Short lanes where drive time beats the airport-to-airport cycle
Next flight out (NFO) Small parts on major airline lanes Airline cargo custody Big-city pairs with frequent departures and no airport-access problem — our NFO service
On-board courier (OBC) Critical small parts, documents, international A vetted courier, never out of sight When custody and hand-off risk matter more than raw speed — our OBC service
Dedicated charter Any size; outstations; crews or mechanics riding along Single-purpose aircraft Off-hours, oversized loads, regional airports, or when the schedule simply has to be yours
The honest answer changes by hour of day, lane, and part size. We run this comparison on every quote and recommend the mode that wins, including when it is not ours to sell.

What we need from you on the first call

Have what you can. Dispatch works with partial information every day — the quote starts on the first call, not after a form.

  • Origin and destination — addresses or airports; outstation and regional fields welcome
  • Dimensions and weight — even rough numbers drive aircraft selection
  • Ready time — when the part can actually be at a door or dock
  • The hard deadline — what time the part must be in hands, and what it protects
  • DG status — lithium batteries, oxygen generators, squibs, chemicals: declare on call one
  • Riders — mechanic or go-team traveling with the part, and any tooling
  HOW A PARTS MISSION RUNS  

From call to proof of delivery

01
Brief the desk
A dispatcher takes the mission on the first call — no call tree, no callback queue.
02
Modes compared
Charter vs. NFO vs. OBC vs. ground, quoted with realistic timelines. You pick with real numbers.
03
Lift sourced
We hand-select the vetted Part 135 operator best positioned for the lane and load.
04
Wheels up
Average launch under two hours from go-ahead on dedicated charters. Live status throughout.
05
Final mile
Ground courier meets the aircraft; delivery to hangar, dock, or line station.
06
Documented
Proof of delivery and a mission log — every mission gets a number and a file.

Representative missions

Patterns from our documented mission files. Details are generalized to protect client confidentiality — no client names, airports, or tail numbers.

CRJ grounded at an outstation

A regional airline’s aircraft went down at a station with no early-morning airline lift. A light jet launched with the part the same evening; the aircraft made its first departure the next day.

Part + mechanic, one aircraft

An operator needed a component and the technician qualified to install it in the same place, overnight. Both flew together on one charter — no split custody, no missed connection between them.

Coast-to-coast small part

For a sub-50-lb component between two hub cities, next-flight-out beat every charter option on both cost and arrival time. We booked the airline lift and handled both ends of the ground.

What emergency parts delivery costs

Distance, required aircraft, and positioning drive the price. A short-haul turboprop mission and a transcon heavy-jet mission are different animals — which is exactly why we quote modes against each other instead of defaulting to the biggest aircraft. The working math — including when charter is cheaper than the downtime it prevents, and when it is the wrong buy — is in What an AOG charter actually costs.

When you should not use us

  • The part can safely ride tomorrow’s scheduled freight — standard air freight will be far cheaper.
  • The deadline is soft and a ground courier makes it — take the truck.
  • You need a standing contract-freight lane at commodity rates — that is a forwarder’s business, not an emergency desk’s.

If one of those fits, we will say so on the phone and point you at the cheaper option. A desk you can trust at 2am is worth more to us than one charter.

  QUESTIONS MX TEAMS ACTUALLY ASK  
How fast can you move an aircraft part?
Our documented average is wheels-up in under two hours from go-ahead when a dedicated charter is the answer. When a scheduled airline flight beats a charter — often true coast-to-coast for small parts — we book next-flight-out or an on-board courier instead and tell you why.
Can you pick the part up from a supplier or warehouse?
Yes. Door-to-door is standard: ground courier or hot-shot to the airport, the flight, and delivery to the receiving end — hangar, dock, or line station. One dispatcher owns the whole chain and you get proof of delivery.
Can a mechanic ride with the part?
Yes, on charter missions. Moving the technician, tooling, and the part on one aircraft is one of our most common AOG missions — see AOG mechanic & go-team transport.
What if the part contains a lithium battery or is otherwise dangerous goods?
Declare it on the first call. We route DG through carriers with active dangerous-goods programs and handle it compliantly — emergency is never a reason to skip a declaration. Details: hazmat air charter.
Can you deliver to a small regional or outstation airport?
Usually, yes — and it is a core reason charter beats freight networks in an AOG. Part 135 aircraft serve thousands of US airports the integrators do not, which often puts the part minutes from the grounded aircraft instead of hours.
What does emergency aircraft parts delivery cost?
It depends on distance, aircraft required, and positioning. Small-part missions on turboprops or light jets are routinely far cheaper than a day of downtime — our cost guide, What an AOG charter actually costs, walks the real math.
Do you handle international AOG parts?
Yes — domestic and international, with customs coordinated alongside the operator so paperwork clears while the aircraft flies.
Who uses this service?
Airline maintenance and MX control teams — including teams at PSA Airlines, Piedmont Airlines, Endeavor Air, Kalitta Air, Atlas Air, and Global X — plus MROs, parts distributors, and OEMs.
What information do you need to quote?
Origin, destination, dimensions and weight, ready time, hard deadline, and whether anything is DG. Partial information is fine — quoting starts on the first call.
Is OnFly Air the airline?
No. OnFly Air is a charter broker and logistics coordinator; every flight is operated by a vetted FAA Part 135 carrier or international equivalent. You get one accountable dispatcher; the carrier flies the mission.
Do you work nights, weekends, and holidays?
That is most of the job. The desk is staffed by people, not an answering service, 24/7/365. AOGs do not respect business hours and neither do we.
What if charter is not the fastest option?
Then we will not sell you one. We quote against next-flight-out, on-board courier, and hot-shot ground — and recommend whichever mode actually wins the deadline. That is the point of a logistics desk instead of a charter salesman.

Who actually flies the aircraft

OnFly Air is an air charter broker and logistics coordinator, headquartered in Kentucky with an office in San Diego, CA. We are not a direct air carrier. Every flight we arrange is operated by an FAA-certificated Part 135 air carrier (or the international equivalent) that we hand-select for the mission from a 2,000+ operator network — 500+ of them vetted for time-critical launch, including ARGUS and Wyvern-rated carriers. Ground legs, couriers, and customs are coordinated through vetted specialist partners. One OnFly dispatcher owns the mission end to end.

The aircraft is on the ground. The clock is running.

Call the desk or send the mission — quoting starts immediately.

24/7/365 · quotes@onflyair.com · info@onflyair.com
  KEEP READING  

AOG & Logistics hub

Every time-critical service on one desk — start here if the mission does not fit a box.

AOG mechanic & go-team transport

Technicians, tooling, and the part on one aircraft.

What an AOG charter actually costs

The downtime math that decides whether to launch.

—  REAL MISSIONS FROM THE FILES  —

Charlotte → Birmingham: Baron 58 airborne 75 min from the call, under $6,000 · One-of-four fleet laptop to Wichita, round trip under $16,000 · all case studies →